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Club Beverly Policies

Club Beverly is our monthly subscription membership club and it provides the best value on our site.  

All Members receive free U.S. shipping on all orders (and discounted International shipping) and a 20% discount on the entire site.  Members earn additional discounts and bonuses for their loyalty by remaining a member for more months.  See the member benefits chart at the bottom of this page.

 

A Membership is not required to buy from us.

Membership in Club Beverly is not required to make a purchase from us and we never automatically enroll anyone.  You can only join Club Beverly by clicking a button that says Join Club Beverly either on the button or in the related header.  To join Club Beverly, go here.

All items that are available in Club Beverly are also available as a-la-carte purchases on our site.  Of course, if you don't join Club Beverly, then you will miss out on the FREE shipping and 20% discount that all Members receive.

 

A Membership may be cancelled at any time, with one exception.

From time to time we offer customers the choice to receive a completely free bonus gift in exchange for subscribing.  If you accept a free bonus gift, you must wait until the gift arrives or 7 days after the order was placed (whichever comes first) before you can cancel.  If this waiting period applies to you, it will be stated in the offer description right above the button you clicked to join.

 

International customers don't get free shipping on any order and pay a $12.50 per order shipping surcharge for club renewal orders.

Unfortunately, it costs us 5-10x as much to ship packages outside of the USA, so we are unable to extend free shipping internationally.  Members pay our normal price for International Shipping for all a-la-carte orders, and a $12.50 charge is added to renewals that ship internationally.

 

How do I change my Club Beverly preferences or change or cancel my subscription?

Just click Member Login at the very top right corner of this page or click here to go to the members area.  All of that is available from the members area online.  Alternatively, you can email us at vip@beverlylingerie.com.

 

Can I choose the items I receive every month from Club Beverly?

Yes, you can rank your favorite lingerie items on your Wishlist and we will send you an item from your favorites every month, depending on our inventory.

 

What is the latest I can change or cancel my club subscription during the month?

You must change or cancel your subscription the day before your renewal date to avoid being charged for that month. Cancellation must occur prior to 12:00 am PST on the date of your renewal. You can see the renewal date in your My Account section. Any changes or cancellation completed after 12:00 am on the date of your renewal will apply to your next month.

 

Can I choose any item from the website to receive as my monthly item?

Items from the following categories are eligible to be sent as your monthly item:

Lingerie, Babydolls, Body Stockings and Nighties

 

When am I charged for Club Beverly?

You are charged on the anniversary date of your subscription.


If I cancel my membership can I keep my status?

You can pause your membership for 1 or 2 months at a time and retain your rewards level.

 

Can I return my Club Beverly items if they do not fit?

Yes, you can return your Club Beverly item for any reason and we will exchange the item for you. Please note that you will have to pay the return shipping to us as we have no way to send you return shipping labels.

 

What if I forgot my password?

You can reset your password here.

 

Can I pay to upgrade my Club Beverly Rewards level?

You can pre-pay at anytime to upgrade to Diamond Level. We do not offer upgrades to any other level at this time.  To upgrade, click here to go to the members area.

 

My shipment was returned to Beverly Lingerie due to an incorrect address (i.e. missing apartment number or wrong zip code entered at checkout).  How do I get my order?

In order to resend the package, we would have to pay to send the package again, so we would need to charge you $11.99 for shipping.  Please contact us and let us know the Order number and the correct address. The $11.99 charge for wrong addresses specified in our Refund Policy does apply to Club Beverly members too, so make sure you get your addresses correct during checkout.

Club Beverly Benefits

All Members Receive 20% off everything we sell and Free shipping and Exchanges on every order.

Your membership privileges increase the longer you stay a Member.

2 Months Bronze Rewards

  • Bonus FREE Accessory in Month 2
  • Continued 20% Off Everything

3-5 Months Silver Rewards

  • Bonus Beverly Doll Special lingerie gift in Month 3
  • Upgraded to 30% Off Everything

6-8 Months Gold Rewards

  • 50% discount on all Swim By Beverly and Robes
  • Continued 30% Off Al Categories

9-11 Months Platinum Rewards

  • Bonus FREE bikini or robe of Your Choice in Month 9
  • Continued 50% Off Swim By Beverly and Robes
  • Continued 30% Off All Categories

12+ Months Diamond Rewards

  • Bonus FREE Accessory Every Month
  • Upgraded 75% Off Swim By Beverly and Robes
  • Continued 30% Off All Categories